Got Questions?
Starting therapy often comes with a lot of questions—and that’s completely normal. Uncertainty can sometimes add to feelings of anxiety or nervousness, so we have provided answers to some of the most common questions to help ease those concerns.
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Feel free to browse through this section at your own pace. And if you have any additional questions, don’t hesitate to reach out—we’re here to help!
Frequently Asked Questions
Our counselors work with adults, teens, families, couples, and premarital couples. Many of our clients are navigating challenges such as:
Anxiety or depression
Emotional/mood regulation
ADHD/Attention difficulties
Self esteem/identity difficulties
Relationship difficulties
Pregnancy/IVF/Postpartum challenges
High stress/overwhelm management
Grief/loss struggles
Women's issues
Life transitions
And more!
Whatever you may be facing, our counselors are here to walk alongside you with support and care.
Each counselor's office hours are a bit different based on their schedules. However, we are currently in the office:
Mondays 12:00 p.m.-8:00 p.m.
Tuesdays 8:00 a.m.-5:00 p.m.
Wednesdays 7:00 a.m.-1:00 p.m.
Thursdays 7:00 a.m.-2:00 p.m.
Saturdays 9:00 a.m.-12:00 p.m.
Additional hours may be available upon request.
The first couple of sessions will look a little different from those that follow. These initial meetings give your counselor a chance to get to know you—where you’re coming from, what you’re hoping to work on, and what goals you’d like to set for therapy. It’s also an opportunity for you to ask questions and get a feel for the process. During this time, your counselor may ask more questions than in later sessions to better understand your needs. Some of these may feel personal, and it’s normal not to feel ready to share everything right away. That’s absolutely okay—your counselor will always go at your pace, and you’ll never be asked to share more than you’re comfortable with.
Our counselors view therapy as a conversation. While your counselor may guide the discussion with questions or observations, you’ll have the space to share what’s most important to you. Together, you’ll explore obstacles, celebrate progress, and brainstorm solutions as therapy evolves into an ongoing dialogue focused on the life you’re striving for.
Counseling sessions usually last about 45–50 minutes. We encourage you to come on time and give yourself that space in your day—without rushing or distractions—so you can focus fully on you. Most clients meet with their counselor weekly, which provides consistency and momentum, but we’ll work together to find the schedule that best supports your goals.
Quick Answer: Session rates range from $50–$150, depending on your counselor’s level of training. Some counselors also offer limited sliding scale spots. If cost is a concern, please reach out—we’ll do our best to find an option that works for you, and we can also provide a superbill for insurance reimbursement.
Detailed Rates (click to expand):
Individual & Premarital Counseling:
Licensed Therapist: $125 per session
Candidate: $95 per session
Intern: $50 per session
Marital Counseling:
Licensed Therapist: $150 per session
Candidate: $115 per session
Intern: $75 per session
Sliding scale availability varies by counselor—please contact the therapist you’d like to see to discuss options.
Our office does not bill insurance directly. There are both benefits and drawbacks to using insurance for therapy, and we want you to have the information you need to decide what’s best for you.
The benefits: Working with a provider who accepts insurance can lower your out-of-pocket costs, since your insurance company may cover part of the session fee (depending on your plan and copay).
Things to consider:
Insurance companies require that a mental health diagnosis be assigned in order to cover services. This becomes part of your permanent health record, which some clients prefer to avoid.
Insurance companies often determine how many sessions will be covered and may require progress reports or detailed summaries from your therapist, which limits privacy and can impact the direction of therapy.
These restrictions can make it harder for therapy to unfold at the pace and depth that’s most helpful for you.
Why we don’t accept insurance: At Wellspring, we believe therapy works best when you and your counselor—not an insurance company—decide how long to work together, what to focus on, and when you’re ready to move forward. This allows for greater privacy, flexibility, and control over your own growth.
Your options: If you’d like to use your insurance benefits, we are happy to provide you with a superbill to submit for possible out-of-network reimbursement. And if you prefer to see a provider who accepts insurance directly, we can connect you with trusted colleagues who do.
Question not answered here?